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PS4 Controller is Charging But Not Connecting | Fixed

Alex Ortiz
By Alex Ortiz Add a Comment

Have you ever plugged in your PS4 controller to charge and found that, while it’s happily sipping power, it just won’t chat with your PS4? It’s like the controller and the console aren’t on speaking terms! This problem can be super confusing and frustrating. But don’t worry, you’re not alone in this. A lot of PS4 users face this weird situation where their controller charges perfectly fine, but it doesn’t connect to the PS4 system.

You might be scratching your head, wondering why this is happening. The reasons behind your PS4 controller charging but not connecting can be a bit tricky to figure out. But fear not! We’re here to dive into this mystery together. We’ll explore why this glitch occurs and, more importantly, how you can fix it once and for all. So, let’s get your controller and PS4 back on good terms! 🎮🛠️

Why PS4 Controller is Charging But Not Connecting

Alright, let’s break this down so it’s super easy to get. Imagine your PS4 controller is like a superhero. It has two superpowers – one for charging up (like eating a power snack) and another for talking to your PS4 system (like having a cool walkie-talkie chat). Now, sometimes, our superhero can eat just fine (charge) but suddenly finds out its walkie-talkie is broken (can’t connect to the PS4). This is what’s happening when your controller charges but won’t connect.

Why does this happen? Well, there are a few sneaky culprits behind this:

  • USB Port to the Rescue… Or Not? – Inside the USB port, there are these tiny things called data pins. They’re like little messengers that carry info back and forth between your controller and PS4. If they’re not working right, your controller will still charge (thanks to another part called the power pin), but it won’t be able to ‘talk’ to your PS4.
  • The Case of the Worn-Out Cable – Sometimes, the USB cable you’re using gets old and tired. It’s like when your favorite sneakers start to wear out. If the cable’s not in good shape, it might charge the controller but won’t carry those important data messages.
  • PS4’s Identity Crisis – Occasionally, your PS4 gets a little confused and can’t recognize your DualShock-4 controller. It’s like the PS4 has a short memory problem due to some system file mix-ups.
  • Is the Controller the Villain? – In some rare cases, the controller itself might be the problem. It’s like having a walkie-talkie that can’t send or receive messages. If that’s the case, you might need a new superhero (controller) in your gaming life.

Now that we know what might be going wrong, let’s gear up to fix these issues!

Fixing Issue: “PS4 Controller is Charging But Not Connecting”

So, you’ve got a PS4 controller that’s happily charging but just won’t connect. It’s time to play detective and figure out what’s going on. Don’t worry; it’s not as hard as it sounds! Let’s start with some simple tests to pinpoint the problem.

  • Test with Another PS4 or a PC: If you can, try connecting your controller to a different PS4. No spare PS4 lying around? No problem! You can also plug it into a PC. If the controller works fine there, we know your PS4 might be the one playing hard to get.
  • Swap Controllers: Grab another PS4 controller if you have one and use the same USB cable to connect it to your PS4. This way, we can see if the issue is with the cable, the USB port, or the controller itself.
  • Mix and Match USB Ports: Sometimes, it’s as simple as switching to a different USB port on your PS4. Give it a try and see if that does the trick.

By doing these tests, you can narrow down the problem. Is it the USB port on your PS4, the controller’s USB cable, or the controller itself? Knowing this saves you a lot of time and headache.

Once you’ve figured out the culprit, it’s time to take action. If the problem is with the USB connections, here’s a handy fix:

1. Clean the USB port and connectors

Believe it or not, a little bit of dust and dirt can cause big problems. If there’s gunk in the USB port of your PS4 or on your controller’s USB connector, it can stop them from talking to each other. What you need to do is give them a good cleaning.

Cleaning the USB port and connector is pretty simple. You can find lots of guides online on how to do this safely. Just make sure you’re gentle – you don’t want to damage anything while trying to fix it.

Remember, sometimes the smallest fixes can make the biggest difference. So, grab a can of compressed air or a small brush, and let’s get your controller and PS4 back in sync!

2. Use a new DATA cable

Found out that the USB cable is the troublemaker? Great detective work! But don’t just grab any old USB cable to replace it. Here’s the thing: not all USB cables are created equal. There are two main types that can connect to your PS4 controller:

  • Data Cables: These are the superheroes of USB cables. They’re usually thicker and are designed to both charge your controller and help it communicate with your PS4.
  • Power/Charging Cables: These are more like sidekicks. They’re good for charging – like the cable you use for your Android phone – but they’re not always great for data transfer.

So, what should you do? Go for a USB data cable. This is your best bet for a happy, chatting controller. One option is the PowerA USB Charging Cable for PlayStation 4. It’s an official PS4 product, so you know it’s going to get along with your controller.

3. Power Cycle Your PS4

Everything checks out with your controller and the USB cable? Cool. Now, let’s take a look at your PS4 console.

The first thing to try is a power cycle. This is just a fancy way of saying “turn it off and on again,” but with a bit of extra pizzazz. Why do this? Well, it’s like giving your PS4 a mini-vacation. It can really help sort out a bunch of performance issues. We’ve got a whole article on this if you want the nitty-gritty details.

Here’s what to do: Turn off your PS4, unplug it from its power source, and let it chill for about 3-5 minutes. Then, plug it back in and turn it on. This method is like hitting the refresh button – it’s way better than just restarting the old-fashioned way.

4. Hard-reset the PS4 Controller

Still no luck? It’s time to try a hard reset on your PS4 controller. Think of it like a “factory reset” for your controller. This wipes the slate clean and restores it to how it was when it first left the factory. It’s a great way to fix all sorts of weird glitches.

Here’s How to Hard Reset Your PS4 Controller:

  • Look for a tiny hole on the back of your controller. That’s the reset button.
  • Grab a small tool (like a paperclip) and gently press and hold the button inside the hole for about 5 seconds.
  • Reconnect your controller to the PS4 using a USB cable and see if it’s working now.

5. Factory Reset Your PS4

If you’ve tried everything and your controller still isn’t connecting, the issue might be with your PS4 system itself. It could be a system error or some data corruption that’s causing the trouble. In this case, a factory reset of your PS4 might be the best solution.

Keep in Mind: This will erase all the data on your PS4, so make sure to back up your games, save data, and other important stuff.

6. Get a New PS4 Controller

After trying all these steps, if your controller is still only charging and not connecting, it might just be time to say goodbye. It’s possible that the controller is just worn out or broken beyond repair. If that’s the case, your best bet is to get a new PS4 controller.

Remember, controllers are like any other piece of tech – they don’t last forever. Getting a new one might just be the fresh start you need for uninterrupted gaming sessions.

And there you have it! With these steps, you should be able to solve the mystery of the charging-but-not-connecting PS4 controller.


So, what’s the bottom line when your PS4 controller decides to charge but not connect? Most of the time, it’s a hardware hiccup. But don’t fret – with a bit of detective work, you can often crack the case yourself!

The Key Steps:

  • Play Detective: Run a few tests to figure out whether the issue lies with the USB cable, the controller, or your PS4 console.
  • Try DIY Fixes: Often, simple solutions like cleaning the USB port, using the right type of USB cable, or resetting your controller and PS4 can work wonders.
  • Know When to Call It Quits: If all else fails, it might be time for a new controller. It’s not giving up; it’s just moving forward!

Bonus Tip: You don’t always need to shell out cash for a technician. Sometimes, the fix is easier than you think, and you can save some money by doing it yourself.

Need More Info? If you’re still hungry for details or want to deep dive into more troubleshooting tips, don’t forget to check out this article for a comprehensive guide on fixing a non-connecting PS4 controller.

Remember, every gamer faces tech troubles now and then. With these tips, you’re well-equipped to get back to gaming without missing a beat. Happy gaming, and may your PS4 controller always be in sync!

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