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PS4 Controller PS Button Not Working | Fixed by Experts

Alex Ortiz
By Alex Ortiz Add a Comment

Hey there, fellow gamers! Have you ever been super into your favorite game on the PlayStation 4, and suddenly, poof, the PS button on your controller decides it’s nap time? I know, super annoying, right? Especially when you’re right in the middle of an epic battle or about to nail that high score.

The PS4 controller, a true buddy for gamers, has been around for quite a while. It’s known for being one of the best out there. One of its cool tricks is letting you change the button setup, which is handy when a game is being picky about controls. But sometimes, things get a bit tricky, like when the PS button decides to take an unexpected break.

You might think, “Okay, my controller’s PS button just went on a holiday, now what?” Don’t worry, you’re not alone in this. Most PS4 owners have been there, trust me.

The weird part? Sometimes, your PS button is all good when you’re playing, but when you try to wake up your DualShock 4 controller with it, nothing happens. It’s like your PS4 is giving you the silent treatment!

So, what’s the deal with the PS button going AWOL, and how do you get it back to work? That’s exactly what we’re going to dive into. Stay tuned to become the ultimate PS4 controller problem solver! 🎮

Why PS4 Controller’s PS Button Not Working

Alright, let’s put on our detective hats and figure out why your PS4 controller’s PS button might be acting like it’s on a strike. There are a few suspects in this mystery:

  • Signal Issues or Battery Blues: Sometimes, your PS4 is like, “I can’t hear you!” to your controller’s signals. This could be because the controller’s battery is running low, or there’s some sort of electric hiccup happening inside.
  • Firmware Fiascos: Think of firmware like the controller’s brain. If it gets corrupted or doesn’t play nice with other software, it can make your PS button go rogue. This can happen if your PS4’s database or system files are in a jumble.
  • Liquid Lockdown: Spilled something on your controller? Oops! If your PS button got a liquid shower, it might have rusted up, which blocks its groove.
  • Accidental Acrobatics: Did your controller do a gravity check and hit the floor hard? That might have hurt it more than you think.
  • USB Uh-ohs: Using a USB to connect? Check if the cable or the PS4’s USB port is having a bad day.
  • Cleaning Conundrums: Ever cleaned your controller and something got stuck near the PS button? That can cause an electrical short.
  • Battery Bummer: If your battery’s saying goodbye, it won’t have enough juice to get the PS button working. Time for a battery swap or recharge.

Pro Tip: There’s this nifty thing called “Deoxit” you can find on Amazon. It’s like a magic potion for some of these issues.

So, there you have it. A bunch of reasons why your PS button might be on a break. Let’s get that button back in action! 🛠️

How to Fix A not-working PS Button

Got a PS button that’s decided to take a break? No worries, let’s roll up our sleeves and fix this. Here’s a step-by-step guide to getting that button back in action:

  • USB Check-In: First up, try connecting your DualShock 4 controller with a USB cable instead of Bluetooth. If the PS button works now, you might need a new battery for your controller. If the cable looks beat up, it’s time for a new one.
  • Clear the Path: Make sure there’s nothing like furniture or walls blocking the controller from chatting with your console.
  • Restart Time: Turn off both your controller and PS4. Give them a 30-second break, then power them back on. Sometimes, this simple restart is all it needs.

Still no luck? Let’s dig deeper:

1. Verify the PS4 USB port is actually working

USB Connection: Make sure the USB connector is snugly fit in the port. Sometimes it’s just a little loose. If needed, gently nudge it with something like a bobby pin (but be gentle!).

2. Cleaning the PS4 Controller

  • Surface Cleaning: Sometimes, the PS button might be stuck because of grease or dirt. Wipe around it with a soft cloth.
  • Deep Clean: If surface cleaning doesn’t work, it’s time to open up the controller. Use some rubbing alcohol and a cotton swab to clean around the PS button. Be gentle, and don’t use too much force.Pro Tip: If you don’t have rubbing alcohol, a tiny bit of dish soap mixed with water on a cotton swab can also work. Just make sure your controller is dry before turning it back on.

3. Rebuild the PS4 database

Think of your PS4 like a big library. Over time, with games coming and going, things can get a bit messy. Rebuilding the PS4 database is like tidying up that library. It can fix issues like corrupted files that mess with your controller’s driver.

🔗 Want to know more about the perks of rebuilding your PS4’s database? Click here for the full scoop!

4. Full Initialize PS4 from Safe Mode

If your PS button is still on strike, it might be due to some corruption in the PS4’s system data. The solution? A fresh start. Initializing your PS4 in Safe Mode wipes the slate clean and lets you reinstall the system software. Remember, this step will delete all your data on the PS4, so make sure you’ve backed up your important files!

5. Replace the PS4 controller

Alright, if you’ve tried everything and your PS button is still out of order, it might be time to consider getting a new controller. But before you do, how about a visit to a technician? They might be able to fix it, saving you from buying a new one.


So, we’ve explored the mysterious world of a non-working PS button on your PS4 controller. Like any good mystery, there are a few possible culprits and solutions. Whether it’s a simple connection hiccup, a need for a deep clean, or a more serious issue, there’s usually a way to fix it.


  • Simple Fixes First: Always start with the easy stuff, like checking connections and giving your controller a clean.
  • Reboot and Rebuild: Sometimes, all your PS4 needs is a good restart or a database rebuild to get things back on track.
  • When in Doubt, Initialize: Initializing your PS4 should be a last resort, but it can work wonders if there’s a deeper issue.
  • New Controller or Repair?: If none of these steps work, it might be time for a repair or even a new controller.

By following the steps we’ve covered, you stand a good chance of getting your PS button (and your gaming sessions) back to normal. And hey, if there’s serious damage, at least you’ll know you tried everything before deciding on a replacement or repair.

Happy gaming, and here’s to a fully functional PS button!

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