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PS4 Sound Is Not Working | Totally Fixed By Experts

Alex Ortiz
By Alex Ortiz Add a Comment

Have you ever turned on your PS4, all set for a gaming session, and then realized there’s no sound? It’s super frustrating, right? One minute everything’s fine, and the next, it’s like your PS4 has gone silent. This no-sound issue could be because of a bunch of different things. Maybe there’s a problem with the audio drivers (they’re like the messengers that help sound travel from your PS4 to your speakers), or maybe something’s up with the hardware (all the physical parts of your PS4). Sometimes, the PS4’s system files, which are super important for it to work properly, might be corrupted.

So, what’s going on? Is it something to do with the settings for sound, or is there an issue with the speaker or headphones you’re using?

In this article, we’re going to explore the most common reasons why your PS4 might be on mute. And don’t worry, we won’t just talk about the problems — we’ll also guide you through some steps that might just bring the sound back to your console. Let’s dive in and figure this out together! 🎮🔊

Causes Of the No-Sound Issue in PS4

Ever found yourself all geared up for some PS4 action, headset on, only to realize there’s no sound? This issue can be a real buzzkill, and it’s more common than you might think. Here’s a look at some of the usual suspects:

  • Headset Hassles: If you’re using a headset, several things could go wrong. Maybe the cable’s damaged, or the headphone jack’s not cooperating. Sometimes, if it’s a Bluetooth headset, you might face syncing issues or trouble with audio-video alignment. And let’s not forget the ever-so-important noise cancellation feature that might refuse to turn on or off.
  • The Variety Factor: The thing is, there are so many types of headsets out there. So, the problems can be as diverse as the models available.
  • Software Snags: Your PS4’s operating system needs to be in sync with the device drivers. If they’re not playing nice, you could lose sound. Also, those system software updates you install? Sometimes they might accidentally mess up your sound settings or other parts of your console.
  • Corrupted Updates: Ever downloaded a game or app update only to find out it’s causing havoc with your PS4’s system files? Yep, this can sometimes lead to drivers not functioning correctly, leaving you in a silent world.
  • System Issues: Often, it’s a problem with the PS4 system itself. This can range from needing to rebuild the PS4 database (sort of like giving your PS4 a fresh start) to having to reinstall the entire system software.

Remember, it might not just be your headset. Sometimes, your speakers could be the ones giving you the cold shoulder. Let’s keep digging to find out more about these sound mysteries! 🕵️‍♂️

PS4 No Sound Diagnose Checklist

Struggling with a silent PS4 during your game time or while watching videos? It can be a real downer, but don’t worry, we’ve got a checklist to help diagnose and fix these sound problems. Let’s dive in:

1. Check the Volume Control

  • The Accidental Mute: Sometimes, the fix is as simple as unmuting your PS4. You might have unintentionally lowered the volume too much, making it seem like there’s no sound.
  • How to Unmute: Start by playing something with audio. Hold down the PS button on your controller for about 3 seconds to open a submenu. From there, you can adjust the volume and make sure it’s not muted.

2. Change the Sound Settings

  • Beyond Default Settings: If fiddling with the volume didn’t help, you might need to change the sound settings, especially if you’re using an HDMI connection.
  • The HDMI Fix: Go to your PS4’s Settings menu, choose Sound and Screen, and then select Audio Output Settings. Here’s what to do next:
    • Set the Primary Output Port to HDMI OUT.
    • Change the Audio Format (Priority) to Bitstream (Dolby).
  • Bitstream Audio for Blu-Ray: If you’re playing a Blu-Ray disc, ensure you select a bitstream soundtrack from the title menu. While the disc is playing, press the “Options” button on your controller, go to Settings > Audio Format, and choose Bitstream (Direct).

3. Ensure Everything is Plugged In Properly

Headphone Jack Issues: If you’re using headphones, sometimes the problem is as simple as the plug not being fully inserted into the jack. Try unplugging and then re-plugging your headphones into the PS4 controller. It’s a quick fix that often works wonders.

4. Modify the Settings for Headphones

  • Setting Up Wired Headphones: Most headphones with a 3.5mm audio jack can be set up on the PS4 with a bit of tweaking in the settings. But, if you’ve got non-compatible wired headphones (the ones that use the OMTP standard), don’t worry! You can still use them with a converter.
  • How to Connect: Turn on your PS4 and go to Settings > Devices. Choose Audio Devices and plug your headset into the PS4 controller. Select Output Device, then choose Headset Connected to Controller. For a perfect setup, adjust your microphone level and set the output to headphones to All Audio.

5. Make Sure Nothing Is Defective/Damaged

  • Thorough Device Check: Before diving into more complex solutions, make sure to check all the components related to your PS4’s sound output. This includes cables, headphone jacks, speakers, or even the headset itself.
  • Testing Your Equipment: A great way to test is by connecting your PS4 headphones to a PC to see if they work there. If you’re using your TV’s speakers, try connecting them to a different device, like a satellite receiver, to check their functionality.
  • Bluetooth Headset Checks: For those using a wireless headset, the issue could be with the PS4’s USB port, the USB hub where the Bluetooth adapter is connected, or the adapter itself. Checking each of these can help pinpoint where the problem lies.

Remember, sometimes the solution is right in front of us. Ensuring that everything is properly connected and undamaged can save a lot of hassle.

Fixing the PS4 No Sound Issue

Okay, so you’ve checked everything and there’s no visible damage causing the silent treatment from your PS4. It’s time to roll up our sleeves and try some more technical solutions. We’ll start with the simplest and quickest fixes and work our way up to the more complex ones.

#1 Rebuilding the PS4 Database

  • Why Rebuild?: Think of the PS4 database like a library. Sometimes, things get messy and books (or in this case, files) aren’t where they should be. This can cause issues like loss of sound. Rebuilding the database is like putting all those books back in order, which can fix many functionality errors.
  • How to Rebuild:
    1. Turn off your PS4 completely for about 20 minutes.
    2. Boot up in Safe Mode by holding down the power button until you hear two beeps (this takes around 7-15 seconds).
    3. Connect your controller with a USB cable.
    4. Choose ‘Rebuild Database’ from the menu.
  • Give it a try and see if your sound returns. If not, it’s time for the next step.

#2 Initializing the PS4

  • The Big Reset: If there’s an error deep in the system files, fully initializing your PS4 might be the answer. But heads up – this will erase all the data on your console and restore it to how it was when you first got it.
  • Before You Start: Remember to back up all your data. This step is crucial unless you’re okay with starting from scratch.
  • Initializing Process:
    1. Make sure your PS4 is completely off.
    2. Press and hold the power button for 7 seconds until you see a white light.
    3. Connect your controller via USB and press the PS button.
    4. Scroll to Initialize PS4 and press X.
    5. Confirm with Yes.
    6. If you choose Initialize PS4 (Reinstall System Software), have the System Software on a USB device ready to go.
  • This process might take some time, but once it’s done, your console will restart as if it’s brand new.

By trying these methods, you’re giving your PS4 the best chance to recover its sound. It’s a bit like detective work, but in the end, it’s worth it to get back to enjoying your games and videos with full audio! 🕹️

#3 Repair/Replace the PS4 Hard Drive

When your PS4 goes silent, sometimes the culprit could be a wonky hard drive. Here’s why: Your PS4’s brain (the system software) and all its memories (your data) live on the hard drive. If part of this hard drive gets damaged or corrupted, it’s like having a glitch in the brain, which can lead to problems like losing sound.

First, let’s not jump to buying a new hard drive. You might be able to fix the one you have. Here’s the plan:

  1. Take Out the Hard Drive: Gently remove the hard drive from your PS4. It’s like taking a book out of a bookshelf, but be careful not to damage it!
  2. Connect to a Computer: Now, hook this hard drive up to a computer. You’ll need a special cable for this, usually a USB to SATA adapter.
  3. Full Format Time: Once it’s connected, you’re going to do a full format. This is like giving your hard drive a deep clean. It helps fix any bad spots (called bad sectors) and gets it back to working like new.
    • Why Format?: If your PS4 has been acting up, like freezing or being super slow, a full format of the hard drive can often sort these issues out.
  4. How to Format: To get the full scoop on how to do this, you can check out a detailed guide here. This page will walk you through the steps.

Formatting your hard drive will erase everything on it, so make sure to back up your games, saves, and other data before you start. Think of it like packing up your stuff before you clean your room – you don’t want to lose anything important!

By trying to repair your hard drive first, you might save yourself the cost and hassle of getting a new one. And who knows, it might just bring the sound back to your PS4, letting you dive back into your gaming world with full audio! 🎮

Last Resort

So, you’ve tried all the tricks up your sleeve, but your PS4 is still giving you the silent treatment? It might be time to consider that the issue could be with the PS4’s sound card. This is a bit more serious and not something you can easily fix at home.

When It’s Time to See an Expert

  • Seek Professional Help: If the sound card is the problem, it’s best to take your PS4 to a skilled technician. They have the know-how and tools to diagnose and fix the issue properly. Trying to do it yourself might lead to more problems, so it’s wise to leave it to the pros.

Check Your Warranty

  • Warranty Wonders: Now, if your PS4 is still under warranty, you’re in luck! You might be able to get it replaced with a brand new console without any cost to you. Warranties are like a safety net for your gadgets, so always check if yours is still valid.

Facing no sound on your PS4 can be a bummer, especially when you’re all set for some gaming or movie time. But remember, most problems have a solution. Start with the simple fixes like checking connections and settings, and work your way up to the more technical stuff like database rebuilding or hard drive formatting. If all else fails, professional help or a warranty replacement might just be your best bet.

Here’s hoping you get your PS4’s sound back and return to your gaming adventures with full audio very soon!

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