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Fixing PS4 Stuck On “Connect Controller” Screen

Alex Ortiz
By Alex Ortiz Add a Comment

Hey there, fellow gamers! Have you ever been super excited to play your favorite game on the PS4, only to be stopped in your tracks by a stubborn blue screen? You know, the one that politely asks you to connect your controller and press the PS button, but then… nothing happens. It’s like your PS4 is playing a not-so-funny prank on you, getting stuck on that “connect controller” screen.

You’re not alone in this. A bunch of players out there have run into this exact issue. They’ve tried all the tricks in the book – unplugging, restarting, you name it – but their PS4 just won’t budge from that screen. It’s like the console is in a mood and refusing to cooperate.

So, what’s going on here? Why does this happen, and more importantly, how can you fix it? Let’s dive in and figure this out together. We’ll explore some possible reasons behind this pesky problem and, of course, hunt down some solutions that might just do the trick. Stay tuned!

What Causes The PS4 To Be Stuck On The “Connect Controller” Screen?

Alright, let’s put on our detective hats and figure out why your PS4 is acting up. There’s this annoying blue screen that just won’t let you move past the “connect controller” prompt. So, what’s causing this? Well, there are a few usual suspects:

  • Dead Battery Alert!: First up, it might be as simple as your PS4 controller running out of juice. If the battery is dead or almost dead, it’s not going to chat with your PS4.
  • USB Troubles: Then there’s the possibility that the USB cable you’re using is not in the best shape. Maybe it’s worn out or damaged. Or, the USB port on your PS4 might be having a bad day. Both these issues can spoil the connection party.
  • Software Shenanigans: Sometimes, the PS4’s system software gets a bit muddled. Think of it like when your computer acts weird. This sort of data corruption can mess with how your PS4 talks to external devices, like your controller.
  • Controller Conundrum: It’s also possible that the controller itself is the problem. Maybe it’s defective or just having an off day.
  • Overheating Ordeal: Last but not least, if your PS4 isn’t getting enough air to breathe and cool down, it might overheat. And when it overheats, it can get stuck on that blue screen as a way of saying, “Help, I’m too hot!”

Since there’s not just one reason for this issue, the best approach is to try different fixes until you hit the jackpot. Don’t worry, we’ll explore some potential solutions to help you get back to gaming bliss! Stay tuned.

Solutions To PS4 stuck on the “connect controller” screen

If your PS4 is stubbornly stuck on the “connect controller” screen, don’t fret! Here are some tried-and-true methods to get your gaming back on track:

1. Run several tests on the controller and console

  • Check Your Gear: Start by examining your USB cable and the PS4’s USB port. Also, make sure your controller and PS4 console are in tip-top shape.
  • Get Detective: This step is super important. You’ve got to play detective to figure out the root of the problem. Try using the USB cable with a different device, like a computer or another PS4. Or, try connecting a different PS4 controller with the same cable. It’s all about testing and eliminating possibilities.
  • Inspect the USB Port: Take a close look at your PS4’s USB port. Is it clean, or is it a dusty mess? Dirt and dust can cause connection issues. If it’s dirty, it’s time to learn how to clean the PS4 USB port properly.

2. Power Cycle Your PS4

  • What is Power Cycling?: It’s a fancy term for turning off your device, unplugging it from the power source, waiting a bit, and then plugging it back in.
  • The 5-Minute Rule: For the PS4, you’ll want to wait about 5 minutes. During this time, unplug all external devices from your PS4, including the controller.
  • Reconnect and Test: After the wait, plug the PS4 back in, turn it on, and wait for the system to ask you to connect the controller. Hook up the controller via USB, turn it on, and see if you’ve moved past the dreaded blue screen.

3. Hard Reset Your Controller

  • Back to Square One: A hard reset takes your PS4 controller back to its original settings – like it’s fresh out of the box.
  • How to Do It:
    1. Turn off your PS4.
    2. Find a tiny hole near the left shoulder button on the back of the DualShock 4 controller.
    3. Unfold a paper clip and gently press it into the hole to hit the reset button.
    4. Hold this button for about 5 seconds.
    5. Connect the controller to the PS4 with a USB cable.
    6. Turn on your PS4 and use the controller’s PlayStation button to log in. A blue light on the controller means success!
  • Learn More: For detailed steps on resetting your PS4 controller, check out this helpful page.

4. Power Cycle Your PS4 Controller

  • A Bit Tricky: This method is a bit technical, so if you’re not confident, it’s okay to ask a tech-savvy friend or a professional for help.
  • Steps to Follow:
    1. Open the controller’s cover.
    2. Disconnect the battery by unplugging it (refer to the provided picture).
    3. Wait for about 5 minutes and then reconnect the battery.
    4. Perform a hard reset on your controller again.

5. PS4 Controller USB Cable Replacement

  • Check the Cable: Sometimes, the issue is simply a worn-out or damaged USB cable.
  • Choose the Right Cable: Make sure to get a DATA cable, not just a power cable. The typical power cables from Android phones might not work (though some users have had success).
  • Bluetooth Issues? Skip This: If your main problem is with Bluetooth and not USB connectivity, you can skip this step.

6. PS4 Controller Battery Replacement

  • Check the Battery Level: Press and hold the PS button for about 10 seconds to see the battery level. A low battery might be the culprit behind the issue.
  • Consider a Replacement: If the battery level is persistently low, it may be time to replace the controller’s battery.

7. PS4 System Software Update

  • Stay Updated: An outdated system software can cause connectivity issues.
  • How to Update: Go to the PS4 Settings menu, select System Software Update, and follow the prompts if an update is available. This could resolve the controller connection issue.

8. PS4 Cleaning and Dusting

  • Keep It Clean: Dirt and dust inside your PS4 can affect its performance and lead to various problems.
  • Regular Cleaning: If you notice any unusual behavior with your PS4, give it a thorough cleaning and then try connecting your controller again.

9. Factory Reset Your PS4

  • The Last Resort: If all else fails, consider a factory reset. This means you’ll be wiping your PS4 clean and starting fresh.
  • Backup Your Data: Remember to backup your data before doing this, as it will erase everything on the console.
  • Reinstall System Software: After the reset, you’ll need to reinstall the PS4 system software. This can fix systematic errors preventing the PS4 from recognizing or properly interacting with the controller.


And there you have it! We’ve explored a comprehensive range of solutions to tackle the pesky issue of your PS4 getting stuck on the “connect controller” screen. From simple steps like checking your USB cable and controller battery, to more involved measures like system updates and even a factory reset, we’ve covered all the bases to get your PS4 back in action.

Remember, technology can be a bit finicky sometimes. It’s all about patience and trying different approaches until you find the one that clicks. If you’ve given all these methods a go and still find yourself at a standstill, don’t worry – you’re not alone.

We’re here to help! If you need more assistance or just want to share your experience (we love hearing success stories!), feel free to drop a comment below. Your feedback not only helps us improve, but it also supports fellow gamers who might be facing the same issue.

Happy gaming, and here’s to hoping your next PS4 session goes off without a hitch!

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