fix ps4 su 42118 6 error code featured

PS4 Error Code (SU-42118-6) | Fixed by Experts

Alex Ortiz
By Alex Ortiz Add a Comment

Hey there, fellow PS4 enthusiasts! Ever had that annoying moment when you’re all pumped up to update your PS4, but out of the blue, bam! Error code (SU-42118-6) crashes the party? It’s like trying to catch a rainbow in a jar – frustrating!

But hey, don’t hit that panic button just yet. We’re diving into the nitty-gritty of this error in a way that won’t make your head spin. Stick around, and we’ll spill the beans on what this error is, what’s cooking behind the scenes, and most importantly, how you can kick it to the curb.

Let’s dive into it!

What Does PS4 Error Code (SU-42118-6) Mean?

So, you’ve hit a roadblock with your PS4 and encountered the cryptic (SU-42118-6) error code. It’s like your console’s way of saying, “Houston, we’ve got a problem.” But fear not, because we’re here to unravel the mystery.

Alright, let’s break down the tech talk. This error code is like a red flag waving at you, and it’s telling us there’s a hiccup in the communication between the motherboard (the brain of your PS4) and the Blu-ray drive. Now, why is this Blu-ray drive so crucial? Well, it’s the magic wand that lets you play those awesome disc-based games and binge-worthy movies.

Think of the Blu-ray drive as the gatekeeper of your gaming kingdom. When you want to update your PS4 software, the system does a quick check on this drive to make sure everything is in tip-top shape. If there’s a hiccup – even a tiny one – in the connection or how the drive is doing its job, the software update throws a fit and flashes that (SU-42118-6) code.

Now, let’s dive a bit deeper. When you’re all excited about the latest PS4 update, it’s like inviting a new guest to your gaming party. But before the update can join the festivities, it needs to check if the Blu-ray drive is cool with it. If there’s any glitch or issue in this verification process – bam! – you get hit with the error code, and the update goes poof.

So, How Do You Fix It?

Feeling like a tech hero yet? You should be! Now, for the grand finale – how to fix this glitch and get back to your gaming adventures:

1. Check the Connection

First things first, make sure the Blu-ray drive is cozy with the motherboard. It’s like making sure your phone is plugged in properly for a charge – connection matters!

2. Give It a Restart

Sometimes, all your PS4 needs is a breather. Turn it off, count to ten, and then bring it back to life. It’s like hitting the refresh button on a webpage – simple but effective.

3. Seek Professional Help

If the DIY tricks don’t do the trick, it might be time to call in the pros. Reach out to Sony’s support, and they’ll guide you through the next steps. It’s like having a tech-savvy friend on speed dial.

What Causes PS4 Error Code (SU-42118-6)?

Greetings, fellow gamers! So, you’ve been slapped with the notorious PS4 error code (SU-42118-6), and now you’re on a quest to figure out why. Let’s don our detective hats and dive into the possible culprits behind this pesky error.

The Culprits Unveiled: Hardware Shenanigans

So, here’s the lowdown – this error isn’t just a random glitch; it’s got its roots in the hardware of your beloved PS4. There could be a few troublemakers causing the ruckus:

1. The Sneaky Ribbon Cable

Imagine your PS4 as a high-tech puppet, with the motherboard pulling the strings and the Blu-ray drive dancing to the tune. Now, the ribbon cable is like the invisible thread connecting them. If this cable is loose, broken, or feeling rebellious, it can trigger the (SU-42118-6) error. Blame it on physical impacts, wonky assembly, or just the wear and tear of time.

2. The Moody Blu-ray Drive

Our second suspect is the Blu-ray drive itself. Picture it as your PS4’s bookworm, reading and writing discs with finesse. But what if this bookworm gets moody? Dust, dirt, scratches, or even defects in the drive can throw a wrench into the works, leading to the dreaded error code.

3. The Software Saboteur

Last but not least, we can’t ignore the software side of things. Your PS4 loves a good software update, but sometimes the update file itself is like a mischievous character. If it’s corrupted or just doesn’t get along with your system, the (SU-42118-6) code crashes the update party. Blame it on faulty downloads, sudden power outages, or network hiccups during the update process.

How to Tame the Culprits: A Gamer’s Guide

Now that we’ve unmasked the troublemakers, it’s time to kick them out of the gaming arena. Here’s your superhero guide:

1. Inspect that Ribbon Cable

Get up close and personal with the ribbon cable. Ensure it’s snug, unbroken, and playing nice between the Blu-ray drive and the motherboard. It’s like giving your puppet strings a good check.

2. Blu-ray Drive TLC

Cleanse the Blu-ray drive of its bookworm blues. Dust it off, wipe away the dirt, and inspect for any scratches or defects. A little bookworm spa day might be just what it needs.

3. Software Update Check

Review that software update file – is it corrupted? Did it have a rough download journey? Make sure it’s pristine. Redownload if necessary, and ensure a stable network connection during the update. It’s like giving your PS4 a well-deserved digital pampering.

How to Fix PS4 Error Code (SU-42118-6)?

Hey fellow gamers! So, you’ve come face-to-face with the dreaded PS4 error code (SU-42118-6), but fear not – we’ve got your back. Here’s a step-by-step guide on how to kick this error to the curb and get back to your gaming paradise.

Method 1: Restart Your Console and Router

Ah, the classic restart – it’s like a magical spell that can fix many tech mysteries. Here’s how you pull it off:

  • Step 1: Console Power Down

Hold down that power button on your PS4 until you hear a sweet second beep. Your console is now in deep sleep mode.

  • Step 2: Unplug and Chill

Take out the power cord from the back of your console. Count to 30, breathe, do a little dance if you like – just give it some time.

  • Step 3: Router R&R

Your router needs a break too. Unplug it, count to 30 (yes, again), and let it have a moment of zen.

  • Step 4: Plug and Play

Plug your router back in and patiently wait for it to reconnect to the internet. Once it’s all lit up and happy, plug your PS4 back in and power it up.

  • Step 5: Update Attempt

With everything feeling fresh and rejuvenated, try updating your system software again. Cross your fingers, and hopefully, the error code takes a vacation.

Method 2: Delete the Update File and Download It Again

So, the update file is acting up? No worries, we’ve got a trick to outsmart it. Here’s how you can delete the troublesome file and give it a fresh start:

  • Step 1: Console Cleanup

Navigate to Settings > Storage > Console Storage > Games and Apps. Hunt down that pesky system software update file.

  • Step 2: Controller Magic

Press the Options button on your controller while hovering over the mischievous file. A menu will pop up – choose the “Delete” option and confirm your decision. It’s like sending the file to a digital recycling bin.

  • Step 3: Back to Settings

Now, head back to Settings > System > System Software > System Software Update. This time, opt for the “Update Using Internet” option and let the download begin anew.

If the update decides to be a rebel once more, fear not. We have a backup plan:

USB Drive to the Rescue

  • Step 1: Web Adventure

Hop onto your computer, open a web browser, and visit the PlayStation website. Download the latest system software update file for PS4.

  • Step 2: USB Wizardry

Create a folder named “PS4” on your USB flash drive. Inside this tech sanctuary, make another folder named “UPDATE.”

  • Step 3: File Relocation

Copy the freshly downloaded update file (PS4UPDATE.PUP) into the “UPDATE” folder on your USB drive. It’s like preparing a magical potion for your PS4.

  • Step 4: USB Connection

Safely eject the USB drive from your computer and plug it into one of the USB ports on your PS4. Head back to Settings > System > System Software > System Software Update.

  • Step 5: USB Triumph

Select “Update from USB Storage Device” and let the PS4 work its USB magic. Follow the on-screen instructions, and you might just conquer that update glitch.

Method 3: Check Your Blu-ray Drive and Ribbon Cable

So, you’ve tried the tricks, but that stubborn error (SU-42118-6) still won’t budge? It might be time for a daring hardware adventure. But hold your horses – this step is not for the faint of heart. Only proceed if you’re a tech-savvy daredevil ready to face the inner workings of your PS4. Here’s the risky lowdown:

  • Step 1: Console Siesta

Turn off your PS4 and unplug that power cord – safety first, folks!

  • Step 2: Console Striptease

Place your console on a clean surface, bid farewell to the base stand by sliding it away, and gently lift off the white side panel. It’s like giving your PS4 a spa day.

  • Step 3: Blu-ray Drive Unveiling

Behold the Blu-ray drive, nestled on the left side of your console. Remove the four screws playing bodyguard and gently lift the drive.

  • Step 4: The Ribbon Cable Tango

Here comes the risky part. Disconnect the ribbon cable from the motherboard. Treat it gently, like a fragile treasure. Inspect it for tears, cuts, or corrosion – signs of battle wounds.

  • Step 5: Blu-ray Drive CSI

Give your Blu-ray drive a once-over. Check for cracks, dents, or unwelcome dirt. If it’s looking worse for wear, it might be time for a replacement.

  • Step 6: The Reassembly Waltz

Assuming you’ve faced the inner workings without disaster, reconnect the ribbon cable to the motherboard with care. Make sure it’s snug and aligned.

  • Step 7: Drive Reunion

Put the Blu-ray drive back in its cozy spot, secure it with those trusty screws, and reattach the white side panel and base stand.

  • Step 8: Console Wake-Up Call

Plug in your PS4, press that power button, and brace yourself for the moment of truth.

  • Step 9: Update Retry

With your console now a battlefield survivor, try updating the system software once more. Cross your fingers, touch wood, and hope for error-free gaming.


There you have it, fellow gamers! The (SU-42118-6) error might be a tricky foe, but armed with the right knowledge and a bit of tech-savvy courage, you can show it who’s boss. Updating your PS4 software should be a breeze, bringing you all those fantastic features and improvements you’ve been missing out on.

By trying out the methods we’ve laid out in this article – from the magical restart dance to the USB wizardry and even the daring hardware expedition – you’ve got a toolkit to tackle this pesky error head-on. Remember, though, each method comes with its own level of risk, so choose wisely based on your comfort and experience with tech shenanigans.

We genuinely hope our guide has been your trusty companion in navigating the (SU-42118-6) conundrum. If you’ve conquered the error and your PS4 is back in action, we’re thrilled for you! If challenges persist, consider seeking professional help.

Now, fellow gamers, may your updates be smooth, your gaming adventures epic, and may you always triumph over those pesky error codes. Game on!

[sc name=”58952″][/sc]

Share This Article
Hi, this is Alex.
Leave a comment