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PS5 Error Code [CE-100005-6] | Fixed by Experts

Alex Ortiz
By Alex Ortiz Add a Comment

Hey there, PlayStation-5 gamers! Have you ever been super excited to play a new game, popped it into your PS5, and then… boom! You’re hit with this annoying error message saying “Can’t download or copy. Something went wrong. CE-100005-6”? Yeah, we’ve been there too. This error, known as the PS5 Error [CE-100005-6], is a common headache for many of us.

Imagine this: you’re all set up, your game disc is in, and you’re about to dive into a new adventure. But then, as the game starts to install or load, this pesky error message pops up out of nowhere. Talk about a buzzkill, right?

Sometimes, the disc seems to work perfectly at first. You start the installation, everything’s going smoothly, and then suddenly, wham! Error [CE-100005-6] crashes the party, halting everything midway.

You might think, “Okay, let’s try this again.” So, you eject the disc, put it back in, and cross your fingers. But more often than not, the same error pops up. Although, let’s be real, sometimes you get lucky and it works on the second try (we wish it was always that easy).

Now, the big question: How do we fix this pesky PS5 Error [CE-100005-6]? Do you need to call in a tech expert, or is it something you can tackle on your own? Don’t worry, we’ve got your back! Below, we’re going to walk you through every possible fix you can try by yourself. And if all else fails, we’ll tell you when it might be time to seek some extra help. Stay tuned!

What Is PS5 Error [CE-100005-6]?

So, what exactly is this PS5 Error [CE-100005-6] that’s messing with your gaming experience? Let’s break it down in simpler terms.

Think of the PS5 Error [CE-100005-6] as a small glitch in the system. It pops up when something goes a bit haywire during a data process, like when you’re installing a game. The good news? It’s a low-level error. This means it’s not a major threat to your PS5 system or any other games and apps you have. In other words, it’s annoying, but it’s not going to wreak havoc on your console.

Why Does Error [CE-100005-6] Happen?

Now, let’s talk about why this error might show up. There are a couple of common culprits:

  • Internet Issues: You’re downloading a game directly from the internet, and suddenly, your internet connection drops. Oops! This interruption can mess up the installation process. Some game files might not download correctly, becoming corrupted or damaged, and that’s when Error [CE-100005-6] makes its unwelcome appearance.
  • Disc Problems: The other reason might be a bit more physical. If you’re using a game disc and it’s dirty or scratched, especially on the lower surface, your PS5 might struggle to read it properly. When the console can’t read some files on the disc because of these blemishes, it flags them as corrupted or damaged, leading to the error.

In short, PS5 Error [CE-100005-6] is like a small bump on the road – it’s frustrating, but with the right fixes, you can get past it and back to your gaming adventures. Stay tuned for some handy tips on how to do just that!

Fixing PS5 Error [CE-100005-6]

Got the PS5 Error [CE-100005-6]? No worries! Here are some easy steps you can try to fix it. Remember, sometimes the simplest solutions are the most effective!

1. Restarting the PS5

First things first: give your PS5 a quick restart. It’s like giving your console a mini-break to freshen up. Restarting can fix a bunch of small glitches, so don’t skip this step.

Here’s how to restart your PS5 in just a few steps:

  • Grab your DualSense controller and press the PlayStation logo button.
  • Head over to the control center by scrolling all the way to the right side of the menu.
  • Spot the power button? Great! Click on it.
  • You’ll see three options: ‘Enter Rest Mode’, ‘Turn Off PS5’, and ‘Restart PS5’.
  • Choose ‘Restart PS5’. This will close all your games and apps and give your console a fresh start.

After the restart, try installing or loading the game again and see if the error is gone.

2. Completely Disconnect the PS5 From Power

Still seeing the error? Let’s try something else. Completely disconnecting your PS5 from power can work wonders.

Follow these steps:

  • Power off your PS5.
  • Unplug the power cable from the outlet. If you’re using a power strip, unplug the PS5’s cable from the strip itself, not just the strip from the wall.
  • Let your PS5 have a little rest for about 5 minutes.
  • Plug it back in and turn it on.

Now, insert your game disc again and check if this did the trick.

3. Check the Disc on Another PS5

Let’s play detective and find out if the issue is with the disc or your PS5. How? Just try the disc on a different PS5 system. If it works fine there, then the culprit might be your PS5, perhaps dealing with some corrupted files. But if the disc doesn’t work on another PS5 either, it’s time to focus on the disc itself.

4. Clean the Disc Carefully and Try Again

Discovered that the disc is the problem? It might just need a good cleaning. Here’s what to do:

  • Grab some alcohol and a soft cloth.
  • Gently clean the disc, especially if it’s looking a bit dirty.
  • Scratches on the disc? If they’re deep, it might mean the disc is damaged beyond repair, and you might need to replace it.

5. Download the Particular Game Again

If the error is popping up with a downloaded game, some of the game files might be corrupted. In this case, you’ll want to re-download the game. But first:

  • Delete the troublesome game from your system. Don’t forget to back up any important files like game saves and screenshots.
  • After deleting, download the game again and try installing it.

6. Update the game and PS5 System Software

Incompatibility issues can be a real pain. If there’s an update available for your game or the PS5 system software, grab it! Updates can fix a lot of compatibility issues and might just be the solution you need.

Try these steps and see if they fix the Error [CE-100005-6]. If you’re still facing issues, remember, there’s always the option to seek help from PlayStation support or tech forums for more specific guidance.

7. Factory Reset Your PS5

If you’ve tried everything and the PS5 Error [CE-100005-6] still persists, it’s time for the last resort: a factory reset. Remember, this is a big step because it will completely erase all the data on your PS5. So, before you proceed, back up all your important data.

Factory Resetting Your PS5: How to Do It Safely

  • Enter Safe Mode:
    • First, turn off your PS5 by pressing the power button (it’s the larger of the two buttons on the console’s front).
    • Wait until the power indicator stops blinking.
    • Now, press and hold the power button again. Release it after the second beep, which comes about seven seconds after the first beep.
    • Connect your controller to the PS5 using a USB cable and press the PS button on the controller.

    Your PS5 is now in Safe Mode.

  • Perform the Factory Reset:
    • In Safe Mode, look for the option that says “Reset PS5 and reinstall System Software”.
    • Select this option to start the factory reset process.

A factory reset will return your PS5 to its original settings, which should ideally fix the Error [CE-100005-6] if the issue is within the system itself.

What If It Doesn’t Work?

If a factory reset doesn’t solve the problem, it might be time to consult with a professional. You can reach out to PlayStation support, visit tech forums for more detailed assistance, or drop a comment below for further help.

We understand that dealing with technical issues can be frustrating, but remember, there’s always a solution, and we’re here to help guide you through it.


Dealing with the PS5 Error [CE-100005-6] can be a bit of a hassle, but it’s definitely something you can manage with the right steps. Remember, this error is usually not a major threat to your console or games, so there’s no need to panic. Here’s a quick recap of what you can do to fix it:

  • Restart Your PS5: Often, a simple restart can clear up many issues.
  • Unplug from Power: Disconnecting your PS5 for a few minutes can work wonders.
  • Check the Disc on Another PS5: Determine if the issue is with the disc or your system.
  • Clean the Disc: A clean disc can make all the difference.
  • Re-download the Game: If it’s a digital issue, re-downloading might help.
  • Update Game and System Software: Stay updated to avoid compatibility issues.
  • Factory Reset (Last Resort): If all else fails, a factory reset can be your final solution.

If you follow these steps, you stand a good chance of overcoming the PS5 Error [CE-100005-6] and getting back to your gaming adventures. But if you’re still struggling, don’t hesitate to seek professional help or reach out to the gaming community for more advice.

We hope this guide has been helpful in navigating this common but fixable issue. Happy gaming, and may your PS5 run smoothly and error-free!

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