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PS5 Won’t Turn Off | Fixed by Experts

Alex Ortiz
By Alex Ortiz Add a Comment

Hey there, fellow gamers! So, you’ve probably run into a bit of a snag with your PS5 – it’s not turning off like it should. Don’t worry, you’re not alone! Many PS5 users have faced the same issue, and we’re here to help you figure out why and what you can do about it.

Picture this: you hit the power button on your PS5, expecting a smooth shutdown, but instead, it’s stuck on the “preparing to turn off” screen, or worse, it freezes, beeps, and refuses to turn off. Frustrating, right? Well, there are a bunch of reasons this might be happening, like a wonky file system, a not-so-friendly PS5 update, a shaky power source (like a strip or wall outlet), or even some corrupted data.

In simpler terms, your PS5 is being a bit stubborn, but don’t worry – we’ve got some tricks up our sleeves to help you out.

Let’s Fix It Together

  • Check Your Power Source: First things first, make sure your PS5 is plugged into a reliable power source. Sometimes, a shaky connection can cause all sorts of trouble.
  • Update, but Carefully: Updates are supposed to make things better, right? Well, not always. An incompatible update might be causing the issue. Check for the latest PS5 software and update carefully.
  • File System Check: Think of the PS5’s file system like a neat and organized library. If it gets messy, things can go haywire. Let’s clean it up! You can do a file system check in the PS5 settings.
  • Say No to Corrupted Data: Corrupted data is like a bad apple in the bunch. Get rid of it! Go to your storage settings and clean up any suspicious-looking files.

Avoiding Future Headaches

Now that we’ve tackled the problem, let’s make sure it doesn’t come back to haunt you.

Regular Checkups: Keep an eye on your PS5. If something seems off, investigate before it becomes a big issue.

Safe Updates: Before hitting that update button, double-check if it’s compatible. We don’t want any more surprises, do we?

Clean House: Just like you tidy up your room, clean up your PS5’s storage from time to time. Get rid of those unnecessary files.

There you have it, folks! Your guide to making sure your PS5 behaves itself when it’s time to call it a day. Happy gaming!

How to Properly Turn Off the PS5

Alright, gamers, let’s dive into the basics of shutting down your PS5 the right way. Whether you’re moving it around or it’s just acting a bit wonky, turning off your PS5 properly is key. Here’s the lowdown on how to do it like a pro.

Sometimes you need to give your PS5 a break from all that electricity. This is crucial when you’re moving it or when it’s misbehaving for no apparent reason. Turning it off completely helps restore its mojo. Just remember, when you do this, no sneaky updates will happen, and your game sessions will say their goodbyes.

When you turn off the PS5 entirely, you’ll see a blink of a white light, and then it’s lights out.

With a Controller

If you’re feeling lazy and want to use your controller to power down, we’ve got you covered.

  • Dynamic Menu Method: On your game’s home screen, press UP on the d-pad to bring up the function screen. Select the Power option and then hit “Turn off PS5.” Easy peasy.
  • Hold That PS Button: Press and hold the PS button for a second, then select “Turn off PS5.” You’ll find this option on your device’s display screen. It’s a smooth way to bid your PS5 goodnight without a hassle.

Without a Controller

What if your controller decides to nap on you? Fear not, you can still power down without it.

  • Hold That Power Button: Press and hold the PS5 power button for about seven seconds until you hear two beeps. If you release it after the first beep, you’ll put it in Rest Mode. Keep holding until you hear that second beep.
  • Screen Message Magic: Your TV screen will tell you it’s “Preparing to turn off the PS5.” Don’t unplug during this! The PS5’s power indicator will pulse in white until it’s completely off. Once that light is gone, you’re free to unplug.

So, you’ve got the shutdown game down, but sometimes your PS5 decides to be a drama queen. Stay tuned as we unravel the mysteries of why your PS5 won’t turn off and how to kick that issue to the curb.

Fixing PS5 Won’t Turn Off Issue

Alright, gamers, so your PS5 has decided to be a bit stubborn and won’t turn off like it’s supposed to. Don’t worry, we’ve got your back. Here’s a step-by-step guide to get that PS5 to peacefully power down without causing any harm.

Fix 1: Patience is a Virtue

First things first, give it some time. Your PS5 might be handling some heavy-duty processes that take a while to wrap up. Certain games or apps might have some coding quirks that slow down the shutdown process. So, be patient and wait it out for about an hour. Let the magic happen.

Fix 2: Keep it Updated

Is your PS5 living in the past? Time to bring it to the present! Make sure your PS5 system software is up-to-date. Sony regularly drops updates with bug fixes and performance boosts. Check for the latest version and keep that system software fresh.

Fix 3: Hold That Power Button

Here’s a classic move that might do the trick. Hold down the power button on your PS5 for a solid 10-20 seconds. This superhero move has rescued many a stuck PS5 from its turning-off limbo.

Fix 4: Check for Hitchhikers

Sometimes your PS5 refuses to turn off because it’s got a passenger – a disc or a USB peripheral. Kick them out before you hit the power button. Unwanted guests can mess up the shutdown party.

Fix 5: Drastic Times, Drastic Measures

Okay, if all else fails, it’s time for the big guns. Unplug the power cord. I know, I know, it’s not the ideal solution and can potentially harm your console. But if you’re staring at a relentlessly unresponsive PS5, it might be your last resort.

Remember, use this fix only when you’ve exhausted all other options and the PS5 is playing hard to get.

There you have it, folks! Your guide to conquering the PS5 turn-off conundrum. Now, go out there and enjoy your gaming without worrying about a stuck shutdown screen.

Avoiding PS5 Won’t Turn Off Issue

Hey fellow gamers! So, your PS5 is being a bit of a drama queen and refusing to turn off like a civilized console. Fear not, we’ve got some tricks up our sleeves to help you avoid this hassle in the future. Let’s dive into the nitty-gritty of keeping your PS5 in top-notch shape.

First things first, let’s demystify the problem. Most of the time, the PS5’s refusal to turn off is tied to software gremlins. Occasionally, it might have a hiccup with the hard drive, and in rare cases, the CPU might be acting up. But fear not, these issues are fixable, and we’ve got your back.

To avoid future showdowns with your PS5’s turn-off troubles, give these methods a spin:

1. Rebuilding the PS5 Database

This might sound like tech wizardry, but it’s a handy trick. Consider doing this every month, especially when you notice:

  • Long startup or shutdown times.
  • Sluggish game loading.
  • Disc drive acting up.
  • Menu navigation going at a snail’s pace.
  • Stuttering in-game cut-scenes.
  • DLC and add-on installation issues.
  • File corruption and random crashes.

The Process Steps

  • Turn off your PS5 using the power button on the front.
  • Hold that power button down until you hear two beeps (about seven seconds).
  • Connect your Dual Shock controller using a USB cable.
  • From the Safe Side menu, choose option five – ‘Rebuild Database.’
  • Brace yourself; this process can take a few hours. Don’t panic if the screen goes black; it’s normal.

This little database TLC should do the trick and get your PS5 turning off like a champ. But, if it decides to keep being stubborn, we’ve got one more method up our sleeves.

2. Free Up Space on the PS5 SSD

Let’s talk about one of the unsung heroes of your PS5 – storage space. It might not seem like a big deal, but trust me, a happy storage space equals a happy console. Here’s the lowdown on why and how to keep your PS5’s SSD in tip-top shape.

Problems of a Full PS5 main Internal storage

So, you’ve loaded up your PS5 with games, photos, and videos, and now it’s starting to act a bit moody. Turns out, a full hard drive is like a cluttered room – it slows things down. Your PS5 needs some breathing room, at least 10 percent of the hard drive should be left unused. Why? Well, think of it as a storage trunk – if it’s jam-packed, it takes longer to find what you need. Same goes for your PS5.

  • Sluggish System: A chock-full system storage can slow down your PS5, causing freezes and crashes. It’s like trying to find a needle in a haystack – not fun.
  • Virtual Memory Woes: Your PS5 needs space to act as virtual memory, especially during memory-intensive tasks. If it’s all crammed up, your PS5 might freeze or even refuse to turn off. Not cool.

Clear the Clutter

Time to Marie Kondo your PS5. If it’s bursting at the seams, here’s what you can do:

  • Trim the Fat: Games take up a lot of space. If your PS5 is groaning under the weight, consider removing older games you’re not into anymore. Make room for the new kids on the block.
  • Smooth Operator: Clearing out the clutter will make your PS5 run smoother and faster. It’s like a spa day for your console.

Extra Storage

If parting with your game collection feels like breaking up with old friends, fear not! You have options:

  • Upgrade the Internal Drive: Consider swapping out your PS5’s internal hard drive for a bigger one. More space, less stress.
  • External Storage Savior: Grab an external drive, ranging from gigabytes to terabytes. This extra space lets you shuffle files around, freeing up your PS5’s internal storage. You can go big – up to 8TB big!

So, there you have it – the secrets to a happy, spacious PS5. Keep it tidy, make room for new adventures, and game on!

3. Resetting the PS5

Alright, fellow gamers, sometimes your PS5 needs a reset – like a reboot for your console. It’s not the first thing you should try, but when all else fails, this might just save the day. Just a heads-up, this is a serious move, and it wipes the slate clean, so back up your data before taking the plunge.

How to Reset the PS5: Step by Step

  • Backup First: Before you hit the reset button, make sure to back up any save data you hold dear. Trust me, you don’t want to lose those hard-earned victories.
  • Straightforward Process: Resetting the PS5 is not rocket science. It’s a straightforward process, and here’s how you do it.
  • Erase All Data: Brace yourself – this reset erases everything from your system. It’s like hitting the restart button on life.
  • PS Plus Perk: If you’re a PS Plus member, don’t sweat it. You can upload your saves to the cloud, so starting from scratch won’t be a nightmare.

4. Defective Power Switch

Now, what if your PS5 is playing hide-and-seek with the power button? Or worse, it’s stuck in a restart loop? The culprit might be a mischievous power switch. Here’s what you need to know:

  • Non-Responsive Button: If the power button gives you the silent treatment, it might be defective.
  • Endless Restart Loop: Is your PS5 stuck in a restart loop? The power button could be the culprit.
  • Costly Repair Warning: Fixing a defective power switch could be pricey, and it might not be worth the cost. Consider your options wisely.

There you have it, gamers! The reset trick and a heads-up about a potentially sneaky power button. Game on, and may your PS5 be ever in your favor!


Alright, gamers, let’s wrap up our journey through the twists and turns of the PS5 not turning off saga. Here’s the lowdown:

1. The Mystery Unveiled: Reasons Behind the Drama

The PS5’s stubborn refusal to power down can be a real head-scratcher. Sometimes, it’s a rare hardware hiccup that only the pros can tackle. More often, though, it’s a tale of the hard drive or some corrupted data playing games with your console’s emotions. The key? Try all the tricks in the book to coax your PS5 into a peaceful shutdown.

2. The Troubleshooting Odyssey: Explore All Avenues

We’ve thrown a bunch of tricks your way – from power button sorcery to database rebuilding. Whether it’s a patience game, a software hiccup, or a stubborn power button, we’ve got your back.

3. The Unthinkable: When All Else Fails

If, despite your valiant efforts, the PS5 remains a rebel, and the turn-off battle wages on, it might be time to call in the pros. A rare hardware defect could be the culprit, and that’s a job for the technicians. It’s not the ideal ending, but hey, sometimes heroes need a bit of expert backup.

So, there you have it – the epic tale of the PS5 turn-off conundrum. Keep those controllers charged, your games updated, and may your PS5 always power down with ease. Happy gaming!

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