fix ps5 wv 109144 9 error code featured

How to Fix PS5 Error Code (WV-109144-9)

Alex Ortiz
By Alex Ortiz Add a Comment

Hey there, PS5 gamers! Have you ever been all set for some epic gaming, only to be stopped by a pesky error code WV-109144-9? This little troublemaker pops up and suddenly, you can’t join the PlayStation Network (PSN). That means no PS Store, no cool media apps, and – oh no – no multiplayer games.

This error is like a hiccup in the PS5’s web browser. Basically, your PS5 is having a tough time talking to the internet. The error message, “Unable to connect to the server,” is like your PS5 saying, “Hey, I can’t reach the internet right now!” This could be because of your home Wi-Fi, something up with your router, or maybe the PSN servers are taking a nap.

But don’t worry! We’ve got some tricks up our sleeves to tackle this issue and get you back to gaming bliss. Stay tuned as we dive into the solutions that can help you solve this problem and make the most of your PS5’s online features. 🎮

Check the PSN Status Page

Alright, you’ve run into the error WV-109144-9. The first detective move is to check out the PSN Status Page. Why? Well, sometimes the problem isn’t on your side at all. Sony might be doing some maintenance or fixing something on their end. If that’s the case, your job is easy: just chill and wait for them to fix it. You can keep an eye on the status page to know when things are back to normal.

Restart Your PS5 and Your Router

Okay, so the PSN seems fine, but you’re still stuck? Time for the classic fix: restarting your gear. It’s like giving your PS5 and router a quick nap to refresh.

For your PS5:

  • Press and hold the power button for a solid 10 seconds until it completely shuts off.
  • Unplug the power cable and let it rest for a couple of minutes.
  • Plug it back in and turn on your PS5.

And for your router:

  • Unplug its power cable and give it a few minutes of downtime.
  • Plug it back in. Or, if you’re feeling techy, hit the reset button (if your router has one) for a fresh start.

Now, try connecting to PSN again. If your PS5 still acts like it doesn’t know the internet, don’t worry. We have more tricks to try! 🕹️

Use a Wired Connection

Wireless internet is great, but sometimes it’s like trying to talk in a room full of people – too much noise and interruptions. That’s where a wired connection comes in. It’s like having a direct, private conversation with your internet.

Here’s how to switch to a wired setup:

  • Get an Ethernet cable and connect one end to your router and the other to your PS5.
  • On your PS5, go to Settings > Network > Settings > Set Up Internet Connection > Use a LAN Cable. Just follow the on-screen steps from there.
  • You might have to enter some details like IP address, DNS, and other nerdy stuff.

A wired connection can be faster and more reliable, which could kick that WV-109144-9 error to the curb. But if you’re still seeing that error, no stress, we’ve got more ideas.

Update Your Router’s Firmware

Think of your router’s firmware like its brain. If it’s running on old software, it might not be thinking straight, leading to connection issues. Updating it could be the fix you need.

Each router is a bit different, so here’s the general idea:

  • Check out your router’s manual or website for the update steps specific to your model.
  • Usually, you’ll type your router’s IP address into a web browser, log in, and look for a firmware update section.
  • Download and install the latest firmware version following the instructions.

This update can boost your router’s performance and security, and might just solve our pesky error problem. After the update, try connecting to PSN again. If the error is still playing hard to get, don’t worry, there are more solutions to try! 🛠️

Open Some Ports on Your Router

Imagine your router as a house with lots of doors (ports) that let internet data in and out. Some of these doors need to be open for your PS5 to connect to game servers and other PSN services. If they’re closed, you might face connection issues.

Here’s how you can open those doors:

  • Jump into your router’s settings through its web interface (using its IP address and login info).
  • Look for the “port forwarding” section.
  • You’ll need to add rules to open these specific ports:
    • TCP: 80, 443, 3478, 3479, 3480
    • UDP: 3478, 3479, 49152~65535
  • You’ll also need your PS5’s IP address for this (find it under Settings > Network > View Connection Status on your PS5).
  • After setting this up, restart both your router and PS5, then try connecting to PSN again. If you’re still seeing that error, let’s try one more thing.

Change Your DNS Settings

DNS is like a GPS for your PS5, guiding it to find websites and services. If your current DNS is having a bad day, it might lead you to connection troubles.

Let’s try switching to a different DNS:

  • Popular options include Google DNS ( and, Cloudflare DNS ( and, and OpenDNS ( and
  • On your PS5, go to Settings > Network > Settings > Set Up Internet Connection. Choose Wi-Fi or LAN, depending on your setup.
  • Select Custom setup and keep going until you see DNS settings. Here, pick Manual and enter the new DNS addresses.

This could speed up your connection and sidestep any DNS-related hiccups. After this, give the PSN connection another shot. Hopefully, one of these solutions will get you back in the game!


So, we’ve reached the end of our troubleshooting journey for the WV-109144-9 error on your PS5. It’s a tricky issue that can put a real damper on your online gaming and entertainment. But don’t let it get you down! With the steps we’ve covered, you’re well-equipped to tackle this problem head-on and get back to enjoying all the awesome online features of your console.

Remember, sometimes it’s as simple as checking the PSN status or rebooting your system. Other times, you might need to dive into router settings or switch up your DNS. Whatever the case, these solutions are your toolkit for bringing your PS5 back to its full, connected glory.

We really hope this guide has shed some light on the WV-109144-9 error and given you the tools to fix it. If you’ve got more questions, thoughts, or if you just want to share your success story, don’t hesitate to drop a comment below. Here’s to smooth gaming and seamless online experiences on your PS5!

[sc name=”59154″][/sc]

Share This Article
Hi, this is Alex.
Leave a comment