how to fix sticky x button on your ps5 controller featured

How to Fix a Sticky (X button) on Your PS5 Controller

Alex Ortiz
By Alex Ortiz Add a Comment

Hey there, fellow gamers! Have you ever been in the middle of an epic gaming session on your PlayStation 5 (PS5) and suddenly, the X button on your controller starts sticking? Annoying, right? Don’t worry, you’re not alone. Today, we’re diving into this common hiccup with the PS5 and figuring out how to get that pesky X button working smoothly again.

First, let’s chat about why this happens. Just like your favorite sneakers might get scuffed up, your PS5 controller can go through a lot. The X button might start sticking because of dirt, dust, or even the remains of that snack you had while gaming (we’ve all been there!). It’s a normal issue but can really mess with your game.

Now, let’s get to the fun part – fixing it! There are some pretty straightforward ways to solve this issue without having to be a tech whiz. I’ll walk you through some easy steps to get your controller back in top shape. Ready to say goodbye to that annoying sticky button? Let’s roll up our sleeves and get started! 🎮🛠️

Why does the PS5 controller button keep sticking (X button)?

Ever wonder why the X button on your PS5 controller gets all sticky and uncooperative? It’s not just trying to ruin your game! There are a bunch of reasons why this happens. Let’s break it down and figure out what’s going on.

  • The Dirt and Dust Dilemma: Imagine your controller as a tiny playground where dirt and dust love to hang out, especially around the buttons. Over time, these uninvited guests build up and can make the X button stick. It’s like having a tiny rock stuck in your shoe – super annoying!
  • Debris – Not Just Dust: We’re not just talking about dust here. Think about the last time you munched on chips while playing. Tiny crumbs, hair, or even that mysterious lint from your pockets could sneak into the tiny spaces around the X button. These bits and pieces act like little roadblocks, making it hard for the button to move freely.
  • Moisture Mayhem: Ever accidentally spilled a drink near your controller? Liquids are sneaky – they can cause moisture buildup around your buttons. This can make the surface of the X button sticky, and before you know it, pressing it feels like stepping in gum.
  • Wear and Tear – The Unavoidable Truth: Just like your favorite pair of jeans, your PS5 controller can show signs of wear and tear. Regular gaming can take a toll on the mechanical parts of the controller, including the X button, making it less responsive or even sticky.

Knowing these reasons is like having the secret map to fixing the problem. Next up, let’s dive into some cool and easy solutions to get that X button back in action! 🎮

Fix: PS5 controller button sticking (X button)

Got a sticky X button on your PS5 controller? No worries, I’ve got some cool fixes for you. Let’s get that button back to its smooth, responsive self!

Method 1: Rub Isopropyl around the PS5 controller button that’s sticking:

Isopropyl alcohol is like a superhero for cleaning electronic gadgets, and it can save your PS5 controller too! Here’s how to do it:

  • Power Off and Disconnect: Before you start, make sure your PS5 is off and the controller is unplugged. Safety first, always!
  • Dampen with Isopropyl Alcohol: Grab a cotton swab or a soft cloth and lightly dab it with isopropyl alcohol. Remember, we’re not making a swimming pool here – just a bit damp is perfect.
  • Gentle Cleaning: Now, gently rub around the X button with the damp swab or cloth. Imagine you’re on a secret mission to remove tiny invisible enemies causing the stickiness.
  • Dry It Out: After the cleaning mission, let your controller have some chill time to dry completely. We don’t want any moisture parties inside the controller.
  • Test Time: Once it’s all dry, hook it back up and give that X button a workout. Press it a few times to see if it’s back to its awesome, non-sticky self.

Method 2: Use compressed air to clean the face buttons and the space around it:

Compressed air is like a magic wand to poof away stubborn dust and debris. Here’s how to use it:

  • Controller and Console Disconnect: Just like before, turn off and unplug your PS5 and controller.
  • Compressed Air to the Rescue: Take your can of compressed air, hold it upright (like you’re holding a trophy), and gently aim it at the edges of the X button. Short, quick bursts of air work best.
  • Dance Around the Buttons: Don’t just focus on the X button. Give a little air dance around all the buttons to make sure you’re not missing any hidden dust bunnies.
  • Reconnect and Test: Plug everything back in and give the X button a few presses. Is it feeling better? More responsive? If yes, then mission accomplished!

Method 3: Spray some WD-40 on the PS5’s sticky button:

WD-40 is not just for squeaky doors; it can also be a lifesaver for your PS5 controller’s sticky X button. But be careful – we’re dealing with electronics here! Here’s what to do:

  • Safety First: Power off your PS5 and unplug the controller. We’re going into maintenance mode!
  • WD-40 Time: Spray a tiny bit of WD-40 onto a clean cloth (or directly onto the X button if you’re feeling brave). We’re talking a little spritz here, not a shower.
  • Gentle Wipe or Button Press: If you used a cloth, gently wipe around the X button. If you sprayed directly, give the button a few presses to spread the WD-40 love around.
  • Patience is Key: Let the controller sit for a bit to let the WD-40 work its magic. Think of it as a mini spa treatment for your controller.
  • Test Drive: Reconnect everything and give that X button a go. Is it moving smoothly? If yes, you’ve just conquered the sticky button challenge!

Method 4: Take Care to Not Press Face Buttons Too Hard:

Sometimes, the problem is not the controller; it’s how we use it. Yep, I’m talking about how hard we press those buttons.

  • Moderate Pressure: Remember, your controller is not a stress ball. Use a gentle touch. The buttons are sensitive and don’t need a Hulk smash to work.
  • Finger Placement Matters: How you hold and press the buttons can make a difference. Try to keep your fingers relaxed and not hammer down on the buttons.
  • Even Steven: When pressing the buttons, try to be even. Don’t press on one side too hard. A balanced press is what we’re aiming for.
  • No Rapid Mashing: I know, when the game gets intense, we all get a bit button-mashy. But try to keep it cool. Rapid and hard presses can make the buttons stickier over time.

By using these methods, you can keep your PS5 controller’s X button smooth and responsive. Remember, treat your controller with care, and it will take care of your gaming needs in return! 🕹️

Method 5: Clean the PS5 DualShock Controller Manually by Disassembling It:

If you’re still dealing with a stubborn sticky X button and you’re feeling like a bit of a tech whiz, disassembling your PS5 DualShock controller could be the next step. But hey, this is like performing controller surgery, so it’s not for everyone. If you’re not super confident about it, it might be better to get help from a pro.

Getting Ready:

  • Safety First: Turn off and unplug your PS5.
  • Tool Time: Grab a small Phillips screwdriver and a plastic pry tool. If you don’t have a pry tool, your fingernail can sometimes do the trick.
  • Workspace: Find a clean, well-lit spot where you can spread out and concentrate.

Do Your Homework:

  • Research: Look up some guides or videos specifically for your PS5 controller model. PlayStation’s official support site is a great place to start.
  • Follow Along: These resources will show you each step, so you’re not just guessing what to do.

Taking It Apart:

  • Unscrew: Start by removing the screws from the back of the controller. Keep them safe – you’ll need them later!
  • Gently Pry Open: Use the pry tool to carefully open the controller. It’s like opening a treasure chest – take your time and be gentle.
  • Mind the Cables: Watch out for any ribbon cables inside. They’re delicate and need to be detached with care.

The Cleaning Operation:

  • Cleaning Time: Now that it’s open, gently clean around the X button with a cloth or cotton swab lightly dampened with isopropyl alcohol. Be gentle – you’re the doctor here!
  • Avoid Damage: Be super careful around the circuit board and any cables.

Putting It Back Together:

  • Dry and Clean: Make sure everything is dry and clean before you start putting it back together.
  • Reconnect Cables: Reattach any cables you detached, just like you saw in the guides.
  • Snap and Screw: Put the two halves back together, snap them into place, and screw the screws back in. Don’t over-tighten – just snug is good.

Remember, this is advanced stuff. If at any point you feel like you’re out of your depth, it’s totally okay to seek help from someone who knows their way around a PS5 controller. Better safe than sorry, especially with your beloved gaming gear!

Method 6: Get in Touch with PlayStation Support:

When you’ve tried everything and that X button is still sticking, it’s time to call in the cavalry – PlayStation Support. These are the folks who know your PS5 inside and out. Here’s how to reach them:

Step 1: Visit the Official PlayStation Support Site

  • Web Search: Head over to on your computer or phone.
  • Search for Solutions: Type in something like “PS5 controller sticking issue” and look through their guides and FAQs. You might find just what you need!

Step 2: Try Live Chat Support

  • Find the Chat Option: On the PlayStation support site, keep an eye out for a “Chat” or “Contact Us” link.
  • Start a Chat: Explain your sticky X button saga and tell them about all the things you’ve tried. They’re here to help!

Step 3: Give Them a Call

  • Phone Support: If chatting isn’t your thing or you want to talk to someone, look for their phone number on the website.
  • Make the Call: Ring them up, follow the prompts, and share your issue with the representative. They’ll guide you through some more troubleshooting or offer other solutions.

Be Prepared

  • Have Info Ready: It’s super handy to have your PS5’s serial number and details about the issue (like when it started and what you’ve tried) ready to go.

PlayStation Support is like your personal PS5 guide. They’ve got tons of experience with all sorts of controller issues. If it turns out your controller needs more serious help, they’ll let you know your options, like repair or replacement, especially if it’s still under warranty.

Remember, reaching out to PlayStation Support is a smart move when you’re stumped. They’re committed to making sure you get the best gaming experience, so don’t hesitate to contact them for help. Happy gaming! 🎮


Alright, gamers, we’ve tackled the mystery of the sticky X button on your PS5 controller. It’s a common issue, but with these handy tips and tricks, you can get back to smooth gaming in no time!

Quick Recap of Solutions:

  • Isopropyl Alcohol Clean: A gentle cleaning with isopropyl alcohol can get rid of the gunk causing the stickiness.
  • Compressed Air Magic: Blasting away dust and debris with compressed air can free up that stubborn X button.
  • WD-40 Fix: A little WD-40 can lubricate the button, but remember to be super careful with it.
  • Gentle Touch: Be mindful of how hard you’re pressing the buttons. A softer touch can prevent future stickiness.
  • DIY Disassembly: For the brave souls, taking apart your controller for a thorough clean could be the answer.
  • PlayStation Support to the Rescue: When all else fails, the experts at PlayStation Support are just a call or click away.

You don’t have to live with a sticky X button ruining your gaming fun. With these methods, most issues can be solved right at home. But hey, if you’re stuck, there’s no shame in reaching out to PlayStation Support. They’re like the superheroes of the gaming world, ready to help you get back into the action without any hitches.

So there you have it! Whether you’re a casual player or a hardcore gamer, these tips should help keep your PS5 controller in tip-top shape. Happy gaming, and here’s to many more epic gaming sessions on your PS5, free of any annoying sticky buttons!
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