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How to Reset PS4 Controller the Right Way? [2024]

Alex Ortiz
By Alex Ortiz Add a Comment

Have you ever been in the middle of an epic game and suddenly, your PS4 controller starts acting up? It’s frustrating, right? Well, sometimes, your controller needs a fresh start, just like we do! That’s where resetting your PS4 controller comes in. It’s like giving your controller a quick reboot to get it back to its best.

Resetting your PS4 controller is easier than you might think, and it can make a huge difference in your gaming experience. Think of it like when you first got your controller – all fresh and responsive. We’re going to help you get it back to that “just-out-of-the-box” feeling.

After you reset your controller, it’s a good idea to make sure everything is working correctly. You can use a handy website called the ‘Device Checker’. It’s like taking your controller to the doctor for a quick check-up, ensuring all the buttons are ready for your next gaming adventure. This way, you’ll be confident that your controller is in top shape for a better gaming experience.

What Happens When the PS4 Controller Fails?

Ever wondered what’s going on when your PS4 controller starts acting weird? Let’s dive into the signs and causes of these issues, so you’re not left scratching your head when things go south.

Imagine you’re deep in a game, and suddenly, your PS4 just freezes or starts moving at a snail’s pace. Or even weirder, it starts doing its own thing. These are classic signs that your PS4 controller might be having a rough day. Sometimes, you’ll keep pressing buttons, but nothing happens. It’s like your PS4 is giving you the silent treatment!

Is It the Controller or the PS4 Itself?

Now, it’s not always your controller’s fault. Sometimes, the PS4’s brain, called the database, gets a bit mixed up. Even though your controller is saying all the right things, the PS4 just can’t understand it because its database is all jumbled up.

And here’s another twist – sometimes, the problem is with the PS4’s hard drive. Think of the hard drive like a library. If it’s not organized well, finding the book (or in this case, the controller’s signals) you need is super tough. If you’re someone who knows their way around tech stuff, you might spot this issue quickly. But for most of us, it’s like trying to find a needle in a haystack!

Understanding these issues is the first step to getting back to smooth gaming. Keep an eye out for these signs, so you know whether it’s time to reset your controller or give your PS4 a little TLC.

Try These Before Resetting the PS4 Controller

Got controller troubles? Hold up! Before you hit the reset button, try these simple steps. They might just save you the hassle of a full reset.

1. Power Down and Unplug Your PS4

First things first, give your PS4 a little nap. Turn it off and unplug it from the wall for about 3 minutes. This is like giving your console a quick breather to clear its head.

2. Switch Up the USB Port

Next, try changing the USB port you use to connect your controller. Sometimes, it’s not about the controller or the PS4, but just a grumpy USB port!

3. Battery Out, Battery In

Pop the battery out of your PS4 controller, wait a bit, then put it back in. Think of it like resetting your controller’s heart – it might just do the trick.

4. Test with a Computer

Here’s a neat trick: Connect your PS4 controller to a computer. If it works fine there, the problem is likely with your PS4, not the controller. It’s like finding out who’s really causing the trouble in a game of tag.

If none of these steps work, then it’s time to consider resetting your controller. It’s like hitting the restart button to give your controller a fresh start. But hey, it’s always good to try these simple fixes first – you never know what might just do the job!

Syncing a PS4 controller

So, you’ve figured out that your PS4 controller isn’t responding the way it should. Don’t worry, there are a couple of ways to fix this and get you back to gaming in no time.

Option 1: Soft Reset Your PS4 Console

Think of a soft reset as a friendly nudge to your PS4. It’s like saying, “Hey, let’s try this again!” Here’s how to do it:

  • Turn off your PS4.
  • Wait a minute or two.
  • Turn it back on. This process refreshes your system and can often get your controller and console talking again.

Option 2: Hard Reset Your Controller

A hard reset is like a fresh start for your controller. It wipes out all the old settings and takes it back to how it was when you first got it. Here’s how you can perform a hard reset:

  • Look for a small reset button on your controller. It’s usually hidden in a tiny hole at the back.
  • Use a thin object, like a paperclip, to gently press and hold this button for a few seconds.
  • After that, try pairing your controller with your PS4 again.

These steps are like the tech version of “make up and play nice.” By trying a soft reset of your console or a hard reset of your controller, you’re giving them a chance to reconnect and work together seamlessly. Give these a shot and hopefully, you’ll be back in the game in no time!

Resetting PS4 Controller

Sometimes your PS4 controller needs a reset to get back to its best. Whether it’s not connecting, responding weirdly, or just flashing lights at you, resetting can help. Let’s dive into the two ways you can do this: Soft Reset and Hard Reset.

How to “Soft-Reset” the PS4 Controller?

Think of a soft reset as a gentle nudge to get things working again. It’s like rebooting your computer – it shuts everything down and starts it up fresh, but you don’t lose any important stuff.

But here’s the catch: To do a soft reset, you need a second PS4 controller. If you don’t have one, no worries! You can still use the PlayStation Second Screen app on your smartphone. It’s available on both the Apple Store and Google Play Store.

Follow These Steps to Soft Reset:

  • Using your working controller or smartphone app, head to the PlayStation 4 dashboard by pressing the PS button.
  • Go to [Settings] > [Devices] > [Bluetooth Devices].
  • You’ll see your PS4 controllers listed here. The one with a green dot is active. You want to focus on the inactive one (the one without the green dot).
  • Select the inactive controller, then choose “Disconnect.”
  • Press the Options Button on your active controller.
  • Select “Forget Device” and confirm.

After doing this, it’s time to power down your PS4. Hold down the PS4 button on your controller, navigate to ‘Power’ in the menu, and choose ‘Turn off PS4’. This helps to make sure the reset takes effect properly.

Additional Steps

If your PS4 controller is still not behaving right after a soft reset, don’t worry. There are a couple more things you can try before going for a hard reset.

  • First, make sure your PS4 is completely turned off.
  • Connect your misbehaving DualShock 4 controller to the PS4 using a USB cable.
  • Turn on your PS4 and wait for it to boot up.
  • Now, press the PlayStation button on the controller and log in to your PS4. This step should pair your controller with the console.
  • Test it out to see if it’s working properly now.

If this doesn’t solve the problem, then it’s time to consider a hard reset.

How to “Hard-Reset” the PS4 Controller?

A hard reset takes your controller back to its original factory settings. It’s like a fresh start, erasing all data, including your settings and user profiles.

Here’s How to Hard Reset:

  • First, turn off your PS4.
  • Look for the Reset button. It’s a tiny hole near the L2 button on the back of your controller.
  • Using a paperclip, gently press and hold the Reset button for a few seconds.
  • After the reset, you need to pair your controller with your PS4 again.

Pairing Your Controller Post-Hard Reset:

  • Connect your controller to the PS4 using a USB cable. It’s best to use the original Sony Micro USB cable. If you don’t have one, try different Micro USB cables until you find one that works.
  • Turn on your PS4 and press the PlayStation button on the controller.
  • The light bar on your controller should turn blue, indicating it’s successfully paired with the console.

If all goes well, your PS4 controller should be back to normal, ready for your next gaming session. Remember, sometimes it’s just about finding the right cable and ensuring a secure connection.

Has This Resolved the Issue?

So you’ve tried resetting your PS4 controller, both softly and hard, and it’s still not cooperating. Bummer! But don’t worry, there are still ways to find out what’s really going on.

Testing Your Controller and Console

  • Swap Controllers: Try using a different controller with your PS4. If this new controller works fine, then it’s likely your original controller that’s the issue.
  • Test on Another PS4: If you have a friend or colleague with a PS4, test your controller on their console. If it works there, then your own PS4 might be the one causing trouble.

Still Confused? Reach Out for Help

  • If you’ve tried these tests and still can’t figure out whether the problem is with your controller or your console, it’s time to call in the experts.
  • Reach out to Sony’s support center. Explain what’s been happening and all the steps you’ve tried. They’re the pros and can guide you on what to do next.

Remember, it’s all about narrowing down the problem. Once you know if it’s the console or the controller that’s acting up, you’ll be one step closer to getting back to your favorite games. And don’t hesitate to ask for help – sometimes, it takes a team to solve a tech mystery!


We’ve walked through quite the journey with your PS4 controller! From understanding the signs of trouble to trying soft and hard resets, and even testing your gear on different consoles. It’s all about getting you back to what you love most: gaming.

  • Try Resetting First: Whether it’s a soft reset (using another controller or the Second Screen app) or a hard reset (using that tiny reset button), these steps can often bring your controller back to life.
  • Test and Swap: If resetting doesn’t work, try swapping controllers or consoles to pinpoint the issue.
  • Seek Expert Help: When in doubt, Sony’s support center is your go-to resource for more specialized assistance.

Dealing with a rebellious PS4 controller can be a bit of a hassle, but with these steps, you’re well-equipped to handle any controller crises that come your way. Remember, every problem has a solution, and sometimes, it’s just a reset button away.

Happy gaming, and may your PS4 controller always be in sync with your gaming adventures!

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