6 Tips to Fix Fitness Tracking Not Working on iPhone

Alex Ortiz
By Alex Ortiz 13 Min Read
13 Min Read
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So, you know how our iPhones have this super cool feature that can track our movement and exercise? It’s kind of like having a little fitness buddy in our pocket. When it’s working right, it can tell us how many steps we’ve taken, if we’ve been dancing around, or even if we climbed some stairs. It’s pretty awesome for anyone trying to be a bit healthier.

But guess what? Sometimes, things get a bit wacky. Our trusty iPhone might mess up and give us the wrong number of steps or say we moved when we didn’t. I know that can be a bummer, especially if you’re trying to reach a goal.

But hey, don’t let that get you down! I’ve found some super helpful tricks to make sure your iPhone gets back on track (pun intended). So, if you’re ready to get that fitness tracking working right again, stick with me, and we’ll sort it out together! Let’s dive in and get it fixed!

Tips to Fix Fitness Tracking Not Working on iPhone

Let’s play detective and figure out what might be causing the hiccup.

What’s Making My Fitness Tracker Go Wonky?

Okay, so you might be wondering, “Why isn’t my iPhone’s fitness tracker showing the right data?” Trust me, I’ve been there too. Most of the time, the sneaky culprit behind this is a little software glitch. Imagine it like a hiccup in your iPhone’s brain. And, you know what? Sometimes, there might be a pesky bug hiding in the software. We’re gonna focus on ways to shoo away that bug and fix any software hiccups.

Oh, and by the way, sometimes it might be because we’re not using the feature to its full potential. Don’t sweat it! Together, we’ll get your iPhone tracking your moves correctly again. Let’s dive in!

1. Make Sure Your iPhone is Compatible with Motion and Fitness Tracking

Before we dive into fixes, let’s make sure your iPhone can even do the whole fitness tracking thing.

Is Your iPhone in the Cool Fitness Club?

Here’s a list of iPhones that have the special power to track your motion and fitness. Is yours on the list?

  • iPhone 5s
  • iPhone 6 and 6 Plus
  • iPhone 6s and 6s Plus
  • The 1st gen iPhone SE
  • iPhone 7 and 7 Plus
  • iPhone 8 and 8 Plus
  • The classic iPhone X
  • The trio: iPhone XS, XS Max, and XR
  • iPhone 11, 11 Pro, and 11 Pro Max
  • iPhone 12, 12 mini, 12 Pro, and 12 Pro Max
  • The 2nd gen iPhone SE
  • iPhone 13 and its buddies: 13 mini, 13 Pro, 13 Pro Max
  • The 3rd gen iPhone SE
  • And the latest stars: iPhone 14, 14 mini, 14 Pro, 14 Pro Max

So, is your iPhone on this list? Great! If not, that might be the reason it’s not tracking your steps. Don’t worry; there are other apps and gadgets out there that can help you out if your iPhone isn’t part of the club!

2. Disable/Enable Fitness Tracking on Your iPhone

You know how sometimes, when things aren’t working, you just turn them off and then back on? Well, guess what? That simple trick might be all you need for your iPhone’s fitness tracker.

Let’s Give It a Try!

  1. Finding the Right Spot: Start by tapping on that gear-looking icon, the Settings app on your iPhone.
  2. Diving In: Scroll down a bit and tap on Privacy & Security. From there, look for Motion & Fitness Tracking.
  3. Flip the Switch: You’ll see a toggle for Fitness Tracking. If it’s green, that means it’s on. Tap it, and it’ll turn off (it’ll look gray).
  4. Quick Refresh: Hold on! Before you turn it back on, restart your iPhone. This is like giving it a quick nap.
  5. Back to Business: Once your iPhone’s awake from its mini-slumber, head back to the same settings spot. Turn on the Fitness Tracking toggle again (it should be green).

There you go! It might sound too simple, but trust me, sometimes this is all your iPhone needs to start counting those steps correctly again. Give it a whirl!

3. Ensure That the Health App Can Access the Fitness Activity

Did you know that each health and fitness app on your iPhone needs your permission to peek at your fitness activity? It’s like when a friend asks if they can borrow your favorite toy. You gotta say “yes” before they can play with it.

Let’s Make Sure the Health App Has the Green Light!

  1. Getting Started: Tap on that gear-shaped icon, the Settings app on your iPhone.
  2. Where to Next?: Scroll down a bit until you see Privacy & Security. Give that a tap, then look for Motion & Fitness Tracking.
  3. Check the Toggle: Here’s the big moment! You’ll see a switch for the Health app. If it’s gray, that means “nope, can’t see your fitness stuff.” If it’s green, it means “all good to go!” Make sure it’s green if you want the Health app to keep track of your moves.

And that’s it! It’s always a good idea to double-check and make sure the apps you want to use have the okay to access your info. Just like making sure all your friends know which toys they can play with!

4. Force Restart Your iPhone

If your iPhone’s fitness tracking is still acting a bit funny, it might be time for a force restart. Think of it like a gentle shake to wake it up from a deep daydream. Sometimes, this can fix those oddball issues!

Here’s How to Do a Force Restart for Different iPhone Models:

📱 For the iPhone 8/X and the Newer Models:

  1. Volume Up: Give the volume up button a quick press and let go.
  2. Volume Down: Do the same with the volume down button.
  3. Hold the Side: Now, press and hold the side button. Keep holding until the screen turns black and you see the Apple logo pop up.

📱 For the iPhone 7 and 7 Plus:

  1. Two Buttons at Once: Press and hold the side button AND the volume down button together.
  2. Wait for the Logo: Don’t let go until you spot the Apple logo shining back at you.

📱 For the iPhone 6s or the Older Models:

  1. Home and Side/Top: Press and hold both the home button and the side or top button.
  2. Apple Logo Time: Just like before, keep them pressed down until that familiar Apple logo says hello.

Alright, give that a try! Sometimes, our trusty iPhones just need a little nudge to get back on track. Here’s hoping your fitness tracker starts behaving after this! 🚀

5. Factory Reset Your iPhone

If things are still not looking up, we might need to think about giving your iPhone a fresh start. It’s kind of like spring cleaning for your phone! But, don’t worry, your pictures, music, and apps won’t disappear. We’re just tidying up the settings a bit.

Here’s How You Can Factory Reset Your iPhone:

  1. Start at Settings: Tap on that gear-like icon on your iPhone, which is the Settings app.
  2. General Zone: Next, you’ll want to tap on General. It’s where most of the important settings hang out!
  3. Reset Time: Scroll down until you find Transfer or Reset iPhone. Tap on that. Then tap on Reset.
  4. The Final Step: You’ll see an option that says Reset All Settings. Give that a tap, and it’ll ask you to confirm. It’s just making sure you really want to do this, so tap again to confirm.

And that’s it! Remember, this step is a bit like hitting the “refresh” button. It won’t delete your favorite selfies or those fun videos from last weekend, but it might just help fix any weird fitness tracking issues you’ve been facing. Here’s hoping your iPhone gets back in shape after this reset! 😉📱

6. Update Software on Your iPhone

So, things are still a little wonky with the fitness tracker? No sweat! Sometimes the answer lies in simply giving your iPhone’s software a little refresh. Think of it like upgrading from an old pair of sneakers to a shiny new pair. Let’s do this!

Here’s How to Update Your iPhone’s Software:

  1. Hop into Settings: Tap on that gear icon, the Settings app on your iPhone.
  2. The General Path: Now, tap on General. It’s kinda like the main hallway of your iPhone’s settings house.
  3. Search for an Update: Next up, look for Software Update and tap it.
  4. Upgrade Time!: If there’s a new update available, you’ll see an option to download and install it. Go on and tap it to start the magic.

And voilà! After updating, your iPhone will have learned some new tricks and might just behave better with its fitness tracking. Software updates can be like magic potions for tiny glitches. So fingers crossed, after this update, your iPhone will be tracking your steps and jumps like a pro! 🌟👟📱

Fixed Fitness Tracking Not Working on iPhone…

Woohoo! Looks like we’ve got that fitness tracking feature up and running again! I’m super excited for you. Now, I’m really curious: which of those tricks did the magic for you? Every iPhone has its quirks, and it’s always fun to learn which solutions work best.

And hey, if you stumble upon any other cool fixes or tricks in the future, don’t be shy – give me a shout! Sharing solutions is what makes this tech journey so much fun. 💃📱🚶‍♂️

In Conclusion To

Navigating the world of tech can sometimes feel like a maze. But with the right tips and tricks up your sleeve, any hiccup can be handled smoothly. We dove deep into fixing the fitness tracking issue on the iPhone and, fingers crossed, your device is now in tip-top shape!

Remember, technology is a tool, and with a little patience and knowledge, we can make it work wonders for us. Keep exploring, keep learning, and always reach out if you hit another bump in the road.

Here’s to many more steps counted and goals achieved! 🎉📱👟

Frequently Asked Questions

1. Why is my fitness tracking app not working on my iPhone?

A common reason for fitness tracking apps not working on iPhones is due to software or compatibility issues. Ensure that your app is up to date and compatible with your iPhone model. Additionally, check if you have granted the necessary permissions for the app to access your health and fitness data.

2. How can I fix the issue of my fitness tracking not syncing with my iPhone?

If your fitness tracker is not syncing with your iPhone, try the following steps:
  • Restart your iPhone and fitness tracker.
  • Disable and re-enable Bluetooth on your iPhone.
  • Remove and re-pair your fitness tracker with your iPhone.
  • Ensure that the app and firmware of your fitness tracker are up to date.

3. The data on my fitness tracking app is inaccurate. What should I do?

If you notice inaccurate data on your fitness tracking app, consider the following solutions:
  • Check if the app is properly calibrated for your specific device.
  • Confirm that you have entered your personal information correctly in the app.
  • Verify that you are wearing your fitness tracker properly and securely.
  • Ensure that any sensors on your fitness tracker are clean and free from obstructions.

4. How can I troubleshoot issues with heart rate monitoring on my fitness tracker?

If you are facing difficulties with heart rate monitoring on your fitness tracker, try the following troubleshooting steps:
  • Make sure that your fitness tracker is properly positioned on your wrist.
  • Ensure that the sensor on the back of your fitness tracker is clean and free from any dirt or sweat.
  • Adjust the tightness of your fitness tracker to improve accuracy.
  • Update the firmware of your fitness tracker and the app to the latest version.

5. My fitness tracking app drains my iPhone battery quickly. What can I do?

If your fitness tracking app is consuming excessive battery on your iPhone, you can try the following solutions:
  • Disable unnecessary features or sync intervals within the app settings.
  • Force close the app when not in use.
  • Limit background app refresh for the fitness tracking app.
  • Restart your iPhone to refresh background processes.

6. What should I do if my fitness tracking app crashes frequently on my iPhone?

If your fitness tracking app crashes frequently, attempt the following troubleshooting steps:
  • Ensure that you have the latest software updates for both your iPhone and the fitness tracking app.
  • Restart your iPhone and relaunch the app.
  • Uninstall and reinstall the fitness tracking app.
  • Contact the app's customer support for further assistance.

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